1. Who We Are
G3deon is an AI solutions company headquartered in the Dominican Republic. Our mission is to make education limitless through intelligent technology. This Privacy Policy explains how we handle personal data across our websites, APIs, and AI-powered products.
For any privacy concerns, contact us at [email protected].
2. Data We Collect
We may collect the following categories of data:
- Account information — name, email address, and credentials when you register.
- Usage data — pages visited, features used, interaction logs, and session metadata.
- Input content — text, files, or prompts you submit to our AI services.
- Device & technical data — IP address, browser type, operating system, and referrer URL.
- Communications — messages you send us via email or support channels.
We do not knowingly collect personal data from children under 13 without verifiable parental consent.
3. How We Use Your Data
We use collected data to:
- Provide, operate, and improve our AI-powered services.
- Process and respond to your requests and communications.
- Personalize your learning or usage experience.
- Monitor for security threats and prevent abuse.
- Comply with legal obligations.
- Send product updates or relevant communications you may opt out at any time.
We do not sell your personal data to third parties.
4. AI Processing
Content you submit to our AI features is processed to generate a response or perform the requested task. We may use aggregated, anonymized data to improve our models. We will never use personally identifiable input to train models without your explicit consent.
AI-generated outputs may be logged temporarily for quality assurance and safety monitoring purposes.
5. Data Sharing
We share data only when necessary:
- Service providers — cloud hosting, analytics, and infrastructure vendors bound by data processing agreements.
- Legal requirements — when required by law, court order, or to protect the rights, property, or safety of G3deon or others.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Account data is retained for the duration of your account and deleted within 90 days of account closure upon request.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Withdraw consent where processing is consent-based.
- Data portability receive your data in a structured, machine-readable format.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days. These rights are subject to the provisions of Dominican Republic Law 172-13 on Personal Data Protection and any applicable regional regulations.
8. Cookies & Tracking
We use essential cookies required for authentication and session management. We may also use analytics cookies to understand how our services are used. You can control cookie preferences through your browser settings. Disabling certain cookies may affect service functionality.
9. Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security audits. No system is completely secure if you believe your account has been compromised, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions or requests: [email protected]